How Agri Exports Are Managed

StarAgri facilitates agricultural commodity exports and provides support throughout the export lifecycle.

Process Flow

1. Export Order Registration
2. Buyer and Contract Verification
3. Documentation Review
4. Customs Clearance Processing
5. Shipment Dispatch
6. Delivery Confirmation
7. Export Payment Settlement

Required Documents

Please attach:

• Export Order Copy
• Commercial Invoice
• Packing List
• Bill of Lading
• Phytosanitary Certificate
• Shipping Bill

Expected Timelines

If Shipment Is Delayed

Raise a ticket with:

• Export Order Number
• Commodity Name
• Invoice Number
• Bill of Lading Number
• Shipment Date
• Destination Country

Frequently Asked Questions (FAQs)

1. How can I track my export shipment?

You can track your export shipment using the Export Order Number or Bill of Lading Number. Contact support if you require the latest shipment status.

2. What documents are required for agri exports?

The following documents are generally required:

• Commercial Invoice
• Packing List
• Bill of Lading
• Shipping Bill
• Phytosanitary Certificate
• Export Contract

3. How long does export documentation verification take?

Documentation verification is typically completed within 1–2 business days after submission of all required documents.

4. What should I do if my shipment is delayed?

Raise a support ticket with:

• Export Order Number
• Invoice Number
• Bill of Lading Number
• Shipment Date
• Destination Country

5. How can I check the customs clearance status?

You can contact the support team with your Shipping Bill Number and Export Order Number to receive customs clearance updates.

6. When will I receive export payment settlement?

Export payment settlements are generally processed within 3–7 business days after delivery confirmation and buyer payment receipt.

7. What should I do if export documents contain errors?

Submit the corrected documents and mention the Export Order Number. The support team will review and update the records.

8. Who can I contact for export-related queries?

You can raise a support ticket with the relevant shipment and documentation details for assistance.